TruePosition Emergency Call Location Solution

As mobile phones have become the dominant means of voice communication, governments around the world are trying to determine how to process an ever-increasing number of emergency mobile phone calls.

According to the United States Federal Communication Commission (FCC), of the 200 million calls made to 9-1-1 during 2007, more than one third came from a mobile phone. In some communities, it was as high as one half.

This creates a number of challenges for first responders:

• The person calling the emergency number could be almost anywhere
• In emergency situations, people are often panicked or disoriented, and cannot provide their exact location
• Callers may not speak the native language, or may not be able to speak at all
• Callers need to be accurately located regardless of their environment (indoor, urban, rural), or type of mobile phone

Due to the potentially grave nature of safety-related services, it is absolutely critical to be able to accurately locate callers every time they need assistance. At the heart of the TruePosition Emergency Call Location solution is high-performance network-based U-TDOA location technology, which allows the system to:

• Locate all mobile phones, even those that are not GPS-enabled
• Locate mobile phones in any environment (indoors, in-vehicle, urban, suburban, rural, etc.)
• Locate mobile phones with very high reliability and accuracy

With these mission-critical capabilities, the TruePosition Emergency Call Location solution is able to:

• Improve emergency response times, and as a result, save more lives
• Effectively manage valuable public safety resources
• Enable a wide range of additional safety and security applications

Improve emergency response times and save more lives.

In the emergency responder world, the Golden Hour refers to that first hour after an incident takes place. If critical care is not administered within the Golden Hour, the victim’s chances of survival are greatly diminished. In short, the ability to accurately locate victims significantly improves response time, and as a result, saves lives.

Effectively manage valuable public safety resources.

When an exact location cannot be confirmed, emergency responders waste precious time. Sometimes additional vehicles or extremely costly helicopters must be deployed. Because U-TDOA location technology can locate as many emergency callers as necessary, PSAPs can cross-reference the origins of calls and more easily locate the exact site of the emergency, saving precious minutes and precious resources.

Enable a wide range of additional safety and security applications.

U-TDOA’s utility can also be extended beyond mobile phones. For example, small devices, which can be worn around the wrist of those with Alzheimer’s or other forms of dementia, enable caregivers to monitor loved ones or locate them if they wander or get lost.

Leverage lessons learned from the world’s largest location-based public safety solution.

The TruePosition-powered E9-1-1 system is widely regarded as an overwhelming success by the emergency response community. With more than 75,000 Location Measurement Units (LMUs) installed nationwide, TruePosition locates more than 5 million emergency phone calls each month, meeting stringent FCC requirements to locate 67 percent of calls within 100 meters and 95 percent of calls within 300 meters.